Data Protection

Haybji Privacy Policy —
Your Data Is Our Responsibility

Your privacy is our top priority at haybji. This policy clearly explains what personal information we collect, where it is stored, and how it is kept secure.

Last Updated: January 2026
Our Commitments at a Glance
  • Data is never sold to third parties
  • All data is secured with SSL encryption
  • Data deletion can be requested
  • Cookie Usage Is Disclosed Transparently
Important: By continuing to use the haybji platform, you are considered to have accepted this Privacy Policy. If you find any terms unacceptable, please discontinue use of the service.

1. Introduction & Scope

Haybji is a trusted online gaming platform for players in Bangladesh. Protecting your privacy is one of our core responsibilities. This Privacy Policy applies to the haybji.net website, mobile app, and all associated services.

In this policy, we clearly explain what types of information haybji collects, where and how that information is stored, why it is collected, and what steps we take to keep it secure. We believe that full transparency around data protection is the best foundation for mutual trust.

This Privacy Policy should be read alongside haybji's Terms and Conditions. Together, the two documents provide a complete picture of how your data is managed.

2. What Information We Collect

2.1 Registration & Identity Information

Haybji collects the following information when you create an account:

  • Full Name & Date of Birth
  • Email address and phone number
  • Current Address & Nationality
  • National ID or passport number (for KYC verification)
  • Preferred Language & Currency

2.2 Financial Information

During deposit and withdrawal processing, haybji collects information related to your payment method. Full card or account numbers are never stored — only transaction references and partial identifiers are retained. All financial data is protected with the highest level of encryption.

2.3 Gaming Activity

Haybji automatically collects the following gaming-related information:

  • Game History & Betting Records
  • Deposit & Withdrawal History
  • Bonus & Promotion Usage Information
  • Active time on platform and session information

2.4 Technical Information

When you use haybji, certain technical information is collected automatically, including your IP address, device type and operating system, browser version, screen resolution, and geographic location (at the country level). This information is used to maintain platform security and prevent fraud.

Data Type Reason for Collection Retention Period
Registration Information Account Management & KYC Duration of active account + 5 years
Financial Transactions Payment Processing & Audits Minimum 7 years
Gaming Records Dispute Resolution & Security 3 years
Technical Logs Fraud Detection 18 months
Cookie Data User Experience Improvement Up to 2 years from session

3. How We Use Your Information

Haybji uses your data only for specific, legitimate purposes. We never use your information for unnecessary purposes or in ways that work against your interests. The primary use cases are:

  • Identity Verification: The KYC process is conducted to verify your account and prevent access by minors.
  • Payment Processing: Financial information is used to process deposits and settle withdrawals.
  • Security & Fraud Prevention: Technical data is analyzed to detect unusual activity and prevent the creation of multiple accounts.
  • Responsible Gaming: Players showing signs of problematic gaming behavior are identified through activity monitoring and offered timely support.
  • Customer Support: Your account information is used to resolve your complaints and inquiries promptly and accurately.
  • Promotional Communications: Relevant offers and updates are sent based on your consent.
haybji never shares your data with third parties for marketing or advertising purposes. Your data stays with us and is used solely to provide you with our services.

4. Information Sharing & Disclosure

Haybji may share your information with third parties in limited, controlled circumstances. Such sharing is never for commercial purposes — it is strictly limited to what is necessary to operate the service.

Circumstances under which data may be shared:

  • Payment Processors: Minimum necessary data is shared with licensed payment gateway providers to complete transactions.
  • Legal Obligation: Data may be disclosed to comply with lawful orders from Bangladeshi courts or regulatory authorities.
  • Technology Partners: Technology companies that support platform operations handle limited data under strict confidentiality agreements.
  • Fraud Prevention: Information may be shared with legal authorities to prevent money laundering or serious fraud.

Haybji never sells your data to advertisers, data brokers, or any other commercial entity.

5. Data Security Measures

Haybji protects your data using industry-leading security technology. Our security infrastructure is multi-layered and continuously updated.

Core Security Technologies:

  • TLS 1.3 Encryption: All data transmissions are encrypted using the latest TLS protocols.
  • AES-256 Encryption: All sensitive data stored in the database is encrypted with AES-256.
  • Two-Factor Authentication (2FA): Two-factor authentication is available for added account security.
  • Automated Anomaly Detection: Our AI-powered system instantly flags unusual login attempts and suspicious transaction patterns.
  • Regular Security Audits: Independent third-party experts regularly audit the security of our systems.

6. Cookies & Tracking

Haybji uses cookies and similar tracking technologies on its website and app. Cookies are small files stored on your device that help enhance your experience.

Types of cookies we use:

  • Essential Cookies: Essential for maintaining login sessions and core platform functionality.
  • Functional Cookies: Remembers your preferred language, theme, and other settings.
  • Analytics Cookies: Anonymous usage statistics are collected to understand which parts of the platform are used most.
  • Security Cookies: Used to detect fraud and harmful activity.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

7. Your Rights

As a haybji user, you have important rights regarding your personal data. We respect these rights and do our best to fulfill them as promptly as possible.

8. Data Retention Period

Haybji retains your data only for as long as necessary. Even after account closure, certain information must be kept for a defined period to meet legal obligations. Financial transaction records are required to be retained for a minimum of seven years under Bangladesh's financial regulations. Technical log data is automatically deleted after 18 months.

After the applicable retention period, haybji automatically deletes or anonymizes your data so that individuals can no longer be identified.

9. Policy Changes

Haybji may update this Privacy Policy at any time. For significant changes, a notice will be posted on the platform and, where possible, sent to your registered email. Continued use of the platform after changes are published will be considered acceptance of the updated policy.

We recommend checking this page regularly. The "Last Updated" date at the top of the page is always kept current.

10. Contact Us

If you have any questions, complaints, or requests regarding this Privacy Policy or your personal data, please contact our support team.

Email: [email protected] — Our team is available 7 days a week, 24 hours a day.

Your Privacy Rights

Your Rights Regarding Your Personal Data on haybji

1
Right to Access Data

You can find out at any time what information haybji holds about you. Upon request, we will provide a detailed list within 30 days.

2
Right to Rectification

If any of your stored information is incorrect or needs updating, you can submit a correction request. You can also update your details directly from your account settings.

3
Right to Erasure

You can request the deletion of your account and associated data at any time. All data not subject to legal retention requirements will be removed.

4
Right to Opt Out of Marketing

You can opt out of promotional emails or notifications at any time. Every email includes an unsubscribe option.

5
Right to Data Portability

You can download your gaming data and account information as a machine-readable file for use on other platforms.

6
Right to Lodge a Complaint

If you have a concern about data protection, you can raise a complaint with our support team. If the issue remains unresolved, you also have the right to escalate it to the relevant regulatory authority.

How We Protect You

Haybji's Technical Measures for Privacy Protection

End-to-End Encryption

All data transmitted between your device and haybji servers is encrypted using TLS 1.3, preventing interception in transit.

Firewall Protection

Advanced firewalls and intrusion detection systems monitor your data around the clock to keep unauthorized access at bay.

Data Minimization

Haybji collects only the data that is strictly necessary. No excess data is stored, keeping your privacy protected.

Regular Data Audits

Independent security experts review our data management practices multiple times a year and recommend any necessary improvements.

Account Anonymization

Once an account is closed and the legally required retention period has ended, your data is automatically anonymized so you can no longer be identified.

Local Data Compliance

Haybji manages data in full compliance with both Bangladeshi data protection regulations and international standards.

General Questions About the Privacy Policy

Answers to the Most Frequently Asked Questions from Players

No, haybji never sells or transfers your personal data to third parties. Your information is used solely to provide our services, and only the minimum necessary data is shared with payment processors or legal authorities.

You can request account closure through your account settings or by emailing our support team. Once your account is closed, all data except that required by law will be deleted within the designated timeframe.

haybji only collects activity and technical logs within the platform itself — such as login times and game history. Your visits to other sites in your browser are not tracked. You have full control over cookie settings.

Disabling essential cookies may cause issues with logging in or playing games. Turning off analytics or functional cookies will not affect core platform features, though some personalization options may no longer work.

Yes, when significant changes occur, haybji publishes a notice on the platform and, where possible, notifies users via their registered email. Please keep your email address up to date and check this page from time to time. The "Last Updated" date at the top reflects the most recent revision.

Every promotional email includes an unsubscribe link at the bottom. Clicking it removes you from the marketing list. You can also update your notification preferences directly from your account settings.

Your Data Is Safe — Play with Peace of Mind

You've read the haybji Privacy Policy. Now register, claim your welcome bonus, and start gaming safely.

বাংলা